Office Coordinator


: $66,800.00 - $105,470.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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At Memorial Sloan Kettering (MSK), we re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we re driving excellence and improving outcomes.

For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor s Employees Choice Best Place to Work for 2018. We re treating cancer, one patient at a time. Join us and make a difference every day.

When you join us as an Office Coordinator, you will find meaningful work and become part of a team where everyone plays an important role in the fight against cancer. Making a difference in the lives of others. This is a life s calling.

This position is located in Manhattan, New York.


Shifts vary 5pm-9am MondayFriday and 24 hours on Saturday-Sunday

You are:

  • An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.
  • Adept at creating partnerships and working collaboratively with others to meet shared objectives and goals.
  • Actively seeking new ways to grow and be challenged, using both formal and informal development
  • Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances.

You will:

  • Use your strong customer service and multi-tasking abilities to support the Department of Medicine by providing administrative/triage support to patients calling after-hours.
  • Ensure patients are assisted in a timely and courteous manner by functioning as the primary person responsible for triaging calls to the clinical team outside of regular business hours.
  • Update and maintain the electronic medical records (EMR), coordinate with clinical staff, and handle a high call volume effectively.

You have:

  • A High School Diploma plus two years of relevant experience OR Bachelors Degree plus one year of experience
  • A minimum of 1 year experience in a call-center role strongly preferred. Experience working with patients is a plus.
  • Knowledge of medical terminology preferred
  • Strong computer skills
  • Ability to handle acutely ill patients in stressful situations
  • Ability to provide at least a 1 year commitment

After completing our quick online application form, you will complete a profile assessment on our partner site, Pymetrics.

It should take you about 25-30 minutes to complete.

IMPORTANT - Please make sure you click on the return to application button after completing the assessment to complete your application.

Note; If you already have a Pymetrics account under this email for a different application, login with your existing account. Please do not make a new account.

If you are on mobile, download the Pymetrics mobile app (

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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